Communication skills ?
Communication involves at least two people : the sender and receiver. In this article, we will look at four types of communication between senders and receivers : writing, speaking, listening and organizing meetings . Each one is important to your success at work. Communication is the communication activity , the activity of the transmission of information. A communication skill that is often overlooked is listening . However, recent studies tell us that we spend 45 percent of our time listening .
Do we listen carefully to what they are saying ? According to a study , heard only a quarter of what is being said.
The rest of the time we are dreaming or just completely tuned . Therefore, in most situations , listening for full communication. Recent research indicates that writing is 9 % , the reading is 16% , the talk is of 30% and listening is 45% of the communication process . And listening, writing and speaking are all skills that we use in meetings. Whether you are writing , listening , speaking , or attending meetings , communication skills are essential for success in the workplace . In this article, we will see some of the skills that enable communications to be more successful . These include : Understand the purpose of a communication, audience analysis Communication with words and with body language and communication that has the highest impact.
Communicating through writing
To write well , express yourself like common people , but think like a wise man . Or, as the wise men think they do, but speak as common people do. - Aristotle
You must have a clear purpose and the state this order as quickly as possible . If you can not express in a sentence or two that will get to the other side, then it does not focus well enough. That's why it is estimated that 85 percent of our business success is determined by our ability to communicate. In written communication, is very important to understand your reader. I do not remember that all communication is written for the reader. Do not scan your readers before you start writing and do not leave out any important information the reader needs to know . The reader's attitude is also very important and do not forget that attitudes influence how readers respond to their writing. Sense of purpose is the ultimate goal in written communication , so make your appeal in writing what the reader cares more about .
The four seas (Cs ) of writing
All good writing begins by defining their purpose and know your reader. But that's just the beginning . There are four elements that must be
in mind. They are known as the 4 Cs :
1. concise
- Be concise and do not use long unnecessary details.
Two . Compelling
- Use arguments to support your point and invoke emotions of readers.
Three . Clear
- Be clear and do not write ambiguous words or phrases . Short sentences and paragraphs are very important for clarity .
Four . correct
- If your writing has grammatical or spelling errors , the reader will not consider that you are a serious person to deal with.
COMMANDMENTS 10TH good writing
According to experts , people often confuse communication with persuasion .
Communication is the transmission of messages between individuals or groups , persuasion is a person or group a deliberate attempt to cause another person or group adopt a particular idea , belief or action. Expressing the differences is a vital part of business communication , as long as you avoid an accusatory tone to it. For example : " If you are having a difficult encounter with the boss , you wonder , ' What does my boss ? How could he / she is terrified this? ' . Follow the Following principles of good writing :
1. I realize that all good writing should have a clear purpose .
Two . I recognize that less is more , many words can bore my reader .
Three . I understand that the most important part of the beginning of my document.
4 . I avoid all errors in grammar, punctuation , and spelling .
5 . I think about what my readers want before you start writing .
6 . I make an impact on my readers to do my writing powerful.
7 . I do not use complex words when I can use the simple.
8 . I leave you with all the information that is not related to my main objective .
9. I use descriptive words to make my writing life.
10 . Never imagine that my readers know more than them.
Communicating through statements
Public speaking is an important skill workplace . You may often be required to present information and ideas to their managers and coworkers. Those who can write very well fear to speak more seriously. In recent research , the main concerns of Americans , speaking comes first.
1. public speaking
2 . Heights
3 . insects
4 . financial problems
5. deepwater
6 . disease
7 . death
8 . flight
9. loneliness
10 . Dogs
Stage Fright and Public Speaking
You know that stage fright is to establish if you have : Dry mouth , or cold clammy hands , rapid pulse, sore throat or nervous or upset stomach , lips Shaky , knees or hands. Despite all these things that you must appear before the public and talk . Fear is what keeps you from moving forward. Fear is energy intensive . Rather than letting the fear of undermining his talk , channel this energy in other directions. For example , the use of gestures to reinforce the main points of his talk can make it more dynamic. Richard Southern Communications Consultant advises that you " get your body involved in what you're saying. " This will add power to your presentation and keep your audience involved from beginning to end .
Try to think of stage fright in a positive way . Fear is your friend. It makes your reflexes sharper. It increases your energy , adds a sparkle to your eyes , and the color of her cheeks. When you are nervous about speaking is more aware of your posture and breathing. With all the side effects really good look healthier and more attractive.
- Tom Antion , author of " Learn
How to be a professional speaker "
The Eight Secrets of Successful Speaking
It's risky , humor is an effective tool if you can improve it. Humor ago
many things : the audience relaxes, makes your speech more pleasant, denies any hostility that may be present , exceeds the presentations can be overly flattering, allows the public to know that you do not take it too seriously and smoothes an object dry . But the general lesson is that the best conversations should be concise and convincing.
1. Define the purpose of your presentation before you do anything else .
2 . Spend a lot of time preparing your talk , so it will be effective .
3 . Engage your audience 's attention in a speech early so you'll hear the rest of it.
4 . Tell the audience why you're talking to them from the beginning , the middle and the end of his talk .
5 . Overcoming stage fright to make it work for you.
6. Use stories and anecdotes for your talk to life.
7 . Evaluate each talk he gives so you can constantly improve your skills.
8 . Never stop practicing.
Then try several times. This will allow you to feel comfortable with the talk and improve delivery. Preparation and practice will make you a better speaker . Creating a successful speech takes time. It is about developing a clear purpose , analyzing your audience , creating a structure for your talk, and bring it to life with interesting information. Once you have prepared the talk, put the key in some greeting cards .
Communication skills and job
In the job interview , you need to show the interviewer that you maintain a professional attitude. This means dressing appropriately for your look that works for you , rather than distract the interviewer. Do not be too casual . Always wear a business suit . Black , navy or dark gray are usually recommended . Women's Skirts must be no shorter than knee length . Be neat and clean. Make sure your suit is clean and free of wrinkles. Be conservative . Women should wear closed-toe shoes and nylons with a skirt . All respondents should stop too tight or revealing clothes at home. Being well prepared . Be clean shaven and hair clean. Avoid drastic or wild hairstyles . Do not use excessive makeup or multiple rings or earrings . Other piercing facial Probably not a good idea.
So remember that communication is not just verbal . Also involves body language . Do not be afraid or too proud to ask for help in any business situation . There are always good questions that you should ask for the interview.
1. Find out in advance what you do know and what you need to know.
Two . Ask a friend or co-worker who is more likely to have the answers you need .
Three . Make an appointment to see that person , especially if he or she is a busy supervisor .
April . Indicate each question as clearly and simply as possible .
May . Do not become nervous if the person seeks clarification - put your questions with other words and ask again .
June . If at first you do not understand the answer , do not be afraid to ask for more information.
July . Thank the person for taking the time to answer your questions.
Effective communication is important, not only with other people within your organization , but also people from outside . An easy smile , direct eye contact and a firm handshake are communication skills that will earn you high marks every time dealing with customers .
Listen and business meetings
For a team to function smoothly , its members must be able to communicate effectively. They need to speak clearly and concisely so that everyone understands what
they are saying. They must also be willing to listen and learn from each other , this is the meeting point . If workers are not cooperating as a team , nothing
can be achieved . Here are five things to avoid when meeting a team:
1. Do not interrupt .
2 . Do not jump to conclusions.
3 . Do not judge the messenger.
4 . Do not be selfish .
5 . Do not disconnect.
The good listening skills will make you a better employee . Age can be a huge barrier to effective communication. Good listeners have the ability to empathize with a speaker . Whether you are conducting a meeting or just a participant in one , you need to communicate clearly . The most important element of any program of the meeting is the goal , which refers to the purpose of the meeting. Speaking of energy can keep people involved and avoid daydreaming or even fall asleep ! Nothing builds relationships faster than eye contact. Building rapport is critical to achieving buy-in audience , and without the 100 percent buy-in , it is terribly difficult to inspire an audience to act. I always find something positive to say about the proposal of another employee , even if you do not agree with him.
conclusion
My final advice to the meetings is that the people who disagree have an argument, but people who dissent have a quarrel. . . . The disagreement is the lifeblood of democracy , dissension is its cancer.
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